Privacy

Web Privacy Statement

Smart Lab is committed to protecting the privacy of every person who visits the its website so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on our site.  As part of our effort to protect the privacy of your personal information while visiting our site, we created this web privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information.  The following information details how we use information that you provide to us via the Smart Lab website and answers commonly asked questions regarding the privacy of your individual information.

Smart Lab does not ask you to provide personal health care information to us through our general website.*  We obtain personally identifying information about you only if you voluntarily choose to provide such information via correspondence with us.

* If you are a user of our electronic Bill Pay option on our website: you may be asked to provide personal information for bill payment purposes.  In addition to the general applicability of this Web Privacy Statement to our online Bill Pay, use of that bill payment option and any information collected through there, are governed by Smart Lab’s Notice of Privacy Practices relating to use and disclosure of individually identifiable health information.  Financial information and payment data, including credit card numbers, that you provide to us via the Bill Pay option is encrypted by using secure socket layer (SSL) encryption technology, which employs a 128-bit encryption system.  This information may be accessed only by Smart Lab employees who maintain password and job-required access rights, and third party vendors who support our billing operations. Additionally, we maintain all personal patient data within our system behind firewalls.

 

Cookies

Smart Lab tracks visitors to our website by collecting data elements called cookies.  Cookies collected from our website are used to (1) enable certain functions and tools on this website, (2) assist in the navigation of the website, (3) track resources and data used on this site, and (4) remember computer settings. Smart Lab also collects other forms of non-personal information, such as browsers used to access our website, search terms used to find the website, and traffic referrals and links to our website.  Cookies are not permanently maintained within our tracking system.  You may prevent your computer from accepting cookies by modifying the properties on your web browser; however, stopping your computer from accepting cookies may limit your web browser’s functionality on the Smart Lab website.

Internal Uses

We may use your personal information within Smart Lab (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our website, (3) to process or collect payments made in connection with our services to you, (4) to evaluate our services and products and to conduct customer surveys, and (5) to communicate to you about new services and products that may be of interest to you.

Privacy Choices

When you register online for one of our services, you may be given the option of receiving periodic informational/promotional mail or email from us.  You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile or by following the instructions provided in the email at any time.

Disclosure of Personal Information to Third Parties

We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this website.  For example, with your consent, we may disclose your personal information to a third-party vendor that we engage to mail your test results to you.  We contractually require such third-party vendors and contractors to comply with strict standards regarding security and confidentiality.

We also may share aggregate, non-personal information about website usage with unaffiliated third parties.  This aggregate information does not contain any personal identifiable information about our users.

Changes to this Web Privacy Statement

Smart Lab may alter or make changes to this Web Privacy Statement from time to time when developments occur and/or technology improvements are implemented.  When changes are made, we will update our privacy policy and notices.  Please review this page periodically to ensure that you are aware of any such updates.

Your Consent

By visiting and using the Smart Lab website, you are giving your consent to the terms outlined in this Web Privacy Statement.

How to Contact Us

We welcome feedback and questions regarding our Web Privacy Statement.  If you need further information or have questions regarding this document, please send an email to: info@smartlabtest.com or send us mail to

 

Smart Lab LLC
10385 Ironwood Rd.
Suite 130
Palm Beach Gardens FL, 33410

FAQs

Policy last revised: 3 8 17